Service status
Last reviewed: August 8, 2026
Read this first
This is a static page reviewed by hand, not a live monitor. It does not check whether a service is responding right now, and it will not turn red during an outage. It tells you which products are released, what each one depends on, and where to look when something is not working.
1. What “up” means here
Almost every Novus app is a static bundle that runs in your browser. There is no application server doing the work, no job queue, and no database in the path. Once the page has loaded, background removal, file conversion, PDF editing and the rest are executing on your own machine — so they keep working even if our hosting were to go down mid-session, and they are unaffected by load from other users.
The practical consequence: the only thing that can really be “down” is delivery of the page itself. The pages are served as static files from Vercel's edge network. If a product is not loading for you, the cause is almost always one of: a network or DNS problem between you and the edge, a browser extension blocking scripts, or a stale cached bundle that a hard refresh clears.
2. Release status by product
7 of 8 products are released. This reflects the product roster, which is the same source the rest of the site reads — it is not a live health check.
Released
bgremover.novusstreamsolutions.com
visualizers.novusstreamsolutions.com
pdf.novusstreamsolutions.com
convert.novusstreamsolutions.com
learn.novusstreamsolutions.com
examples.novusstreamsolutions.com
aistats.novusstreamsolutions.com
Early access
Available to use, still in active development. Expect rough edges and changes without notice.
striker.novusstreamsolutions.com
3. If something is not working
- Hard refresh the page (Ctrl/Cmd + Shift + R). This clears a stale cached bundle, which is the single most common cause of an app that loaded yesterday and not today.
- Disable blocking extensions for the page. Aggressive script blockers can break the WebAssembly modules the apps use to process files.
- Try a current browser. The apps target current Chrome, Edge, Firefox and Safari. Features like WebAssembly and the File System Access API are not uniformly available on older versions, and per-app requirements are listed in the documentation.
- Check the file itself. Very large files can exhaust the memory a browser tab is allowed; that surfaces as a crash or a stall rather than an error message.
- Tell us. support@novusstreamsolutions.com — include the product, the browser and what you were doing.
4. Where outages and changes are recorded
Dated releases, fixes and any incident worth recording go in the changelog, which is the primary record for the whole ecosystem.
5. What this page does not do
Named so nobody relies on something that is not here: there is currently no automated uptime monitoring, no incident history feed, no subscribe-to-updates option and no published uptime percentage. Adding real monitoring is open work. Until it exists, this page will keep saying so rather than displaying a green badge it cannot justify.